Contact Us

Have a question about your order, a product, or just want to connect?
We’re here to help.

Reach out anytime and we’ll get back to you within 24–48 hours.

📧 Email: help@namelessoud.com
📱 Instagram & TikTok: @namelessoud

Whether it's a fragrance enquiry, shipping issue, or feedback—we’re listening

Frequently asked questions

Who is Nameless Oud?

Nameless Oud is a fragrance house creating original scents designed to feel personal to the person wearing them. We use numbers instead of traditional scent names because a fragrance can mean something different to everyone. The person wearing it gives it its own meaning.

Are Nameless Oud fragrances original?

Yes. Each fragrance is an original creation made for Nameless Oud and are unisex.

When will I get my order?

Orders are processed within 2–3 business days. UK delivery options and estimated times are shown at checkout. International delivery times vary by location. 

Where are your raw materials sourced?

Our raw materials are sourced from Europe, the Middle East and India. 

Can I return an order?

Unopened and unused items can be returned within 14 days. Please contact us before sending an item back. Please contact us within 48 hours of delivery and include photos of the issue so we can look into it, if any items arrive damaged or incorrect.